Viero Decoratives - Services

Always by our customers’ side to ensure excellence

Viero Decoratives is not just a manufacturer of decorative finishes, but a strategic partner for architects, interior designers, and decorators. Viero Decoratives offers its partners a comprehensive package of services focused on research, innovation, and support, ensuring constant customer assistance.

From product research to export, from the tintometric service to the tailor-made training school for decorators, from technical support to video tutorials, we offer a comprehensive service package to accompany every project from concept to completion.

Research and development

Creation of innovative solutions, with specialised laboratories and cutting-edge materials.

Technical consultation

Support in selecting the most suitable product, drafting technical datasheets, and on-site assistance.

Tintometric service

Colour customisation to meet every project need.

Professional training

Courses and workshops through our Viero Bottega d’Arte.

Video tutorials, blog, and support

Multimedia resources, blog articles, and continuous support to ensure tailored tutoring for applicators and designers even remotely.

Viero Atelier

Support for the aesthetic realisation of international showrooms, with exhibition concepts designed to best showcase our decorative finishes.

Customised merchandising

Promotional materials, displays, and marketing tools to support showrooms, points of sale, and industry professionals.

Customs support

Assistance with export procedures, customs processes, and international logistics to ensure fast and obstacle-free deliveries worldwide.

Customer back office

A dedicated team ensures constant support before, during, and after sales, assisting with orders, shipping, documentation, and customs matters. Our goal is to provide impeccable service with quick responses and tailored solutions for every need. Our international distribution network guarantees fast and reliable service in every part of the globe.

Research and Development

Our ‘Research and Development’ department is composed of a team of researchers with backgrounds in chemistry and various specialisations related to wall decoration.

Thanks to extensive expertise in raw materials and a laboratory equipped with state-of-the-art machinery, the ‘Research and Development’ department ensures innovation and a cutting-edge and distinctive approach in the sector.

Our strength lies in combining creativity, tradition, advanced technology, and respect for the environment into a single vision.

Working closely with technicians, designers, decorators, and the marketing department, the ‘Research and Development’ team develops new solutions that anticipate trends, guarantee excellent performance, ensure product stability and adaptability, application experience, and always comply with international regulations.

Every product is born from a dialogue that combines aesthetic intuitions and technical expertise, aiming to optimise application processes and develop sustainable and comfortable solutions for the interior design sector applied to walls.